Citizens Advice Elmbridge West (CAEW) is a local charity providing free, impartial, confidential advice to everybody in need over the age of 16, living in Walton on Thames, Weybridge and Hersham. National research has shown, as a ‘general rule’ Citizens Advice does not serve young people well. It is estimated there are 12,500 16-24 year olds living in Elmbridge, however last year before the pandemic, just 240 clients of that age used their service.

In light of this and in expectation of greater demand as a result of Covid, CAEW have set up Young Citizens Advice. The HSYA award has funded the planning process, the creation of links with colleges, and local business who employ a high proportion of young people. It has also enabled the creation of a promotional leaflet and the design of workshops, promoting healthy relationships and money management.

The newly employed Youth Manager and two Interns are implementing the two-year delivery plan and a youth forum will be advising on the activities as they move forward. The improved use of technology, driven by Covid, has bought a bonus enabling CAEW to take on important younger volunteers from Guildford Law School – working remotely.

Citizens Advice – Elmbridge West

Awarded 2020-2021


© High Sheriff Youth Awards 2022 | Registered charity No: 1101878 | Email: | Email:


Past Awards 2020-2021

east to west

St Peter’s, West Molesey

Emerge Advocacy

The Phoenix Project

Surrey Care Trust


The Amber Foundation

Surrey Clubs for Young People

Citizens Advice – Elmbridge West

London Irish Foundation

The Therapy Garden

Peer Productions

Frimley Green Youth Centre

Metropolitan Thames Valley Housing